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Our certification team is currently working remotely, but we are still here to help. Read through the Frequently Asked Questions and if you still need assistance, email and a member of our team will get back to you as soon as possible.

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NOTE: If you are applying as a student, you must use the link received in your endorsement email.

If you have previously applied for certification with NBCC but have never logged in to ProCounselor, please request a password. If you have already started an application, DO NOT create a new one. If you create a new account with a new email address, previous exams and certifications will not be available in the new record.

If you are not sure you if you have a record on file, or need assistance locating your email login, contact NBCC at 336-547-0607 or email